"Excellent service and return policy "
"D-ring to attach with straps ripped. Brought it to CG and 5 minutes later left with a new bag."
"The staff was great very knowledgeable about safety gear and how to protect yourself out on the road I will be doing all of my shopping with cycle gear thanks for the great customer experience."
"Hey I’m Gideon a new rider and I just wanted to thank the staff at 388 Terrytown rd. White plains for a job well done in helping me acquire the knowledge and information needed about riding a motorcycle. The entire staff was very knowledgeable about everything I could have thought about they even went out of there way in helping from my gear to my motorcycle just wanted to say thank to everyone over there at 388 Terrytown rd. They do definitely deserve a raise Willi, Daren, Kevin, Criss and Genesis you guys have been a big step in my motorcycle career thanks. Now all my motorcycle stuff most of it anyway comes from Cyclegear have a bless day guys "
"Friendly staff selling cool stuff are there "
"The gentleman that helped us, spent a lot of time with us explaining everything that I asked about. He was understanding and informative"
"Easy and fulfilling shopping experience."
"The people there were knowledgeable and helpful in explaining about the various products and alternatives choices to fit my taste and budget."
"I was disappointed the helmet I wanted was not in stock. Also, the one I settled for was next to a $29.99 "sale" sign on the shelf, but when we took it to the counter it rang up as $59.99. I thought that was deceptive even though it may not have been intentional. Over all the sales person was nice and helpful. Thank you
One additional tip I can share is that when people enter the store, please note that not all shoppers are ignorant of what they want or its quality. Please tell the sales not to volunteer all they know about a product unless their opinion is asked for. It puts the customer in an awkward place as we don't want to be rude and not choose the Sales recommended item or ask them to just let the customer think.
The pros for me was that there was enough sales help on the floor, certainly had product knowledge and the store was well stocked with awesome items to choose from at reasonable prices.
I will surely visit again.
"
"The service is great, the staff is quick and very willing to help you out "
"First time rider that needed gear and knew very little. Associate Gen really took her time out for me and thuroughly explained what i needed and reccomended the best for me. Everyone at cycle gear is always nice. Will be shopping again soon."
"The salesperson was very knowledgeable and helpful."
"the best.................."
"A wide selection of motorcycle accessories and a very friendly and helpful staff"
"On the over all I give a 10"